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ASKANYTHING.
The questions tradies ask before they sign up, answered plainly by the person who runs it. $50 a week ex GST, no lock-in, one business per trade per area.
Money.
- What exactly am I paying for?
- Every enquiry from a live local website built for one trade in one area, for example hot water in the Sutherland Shire. While you hold the territory, each enquiry the site produces is sent your way and to nobody else in your trade, and the site names you as its recommended local business, with your phone number and licence number. You are paying for the enquiries. The site, its domain and the referral service stay with my company.
- How much is it?
- $50 a week ex GST per site, about $217 a month. That covers the site, hosting, upkeep, the quote form and sending every enquiry on to you. Ad spend and call tracking are not included. There is no lock-in and no setup fee, and nothing is charged until you have seen the site and agreed a start date in writing.
- Can I have more than one area?
- Yes, one site per trade per area, at $50 a week ex GST each. If your trade is not live in the area you want, ask for an area check and I will tell you whether a site there is worth building.
- What does the free area check involve?
- You tell me your trade and the suburbs you want work from. I look at the site for that area if one exists, who else is ranking, and what the site has done so far, then reply to you myself within one business day with an honest read, including when the answer is that it is not worth it for you.
Exclusivity and the site.
- Who owns the site?
- XYD PTY LTD trading as Sent Your Way, my company, does. The domain, the site and its search history stay with my company, which runs it as a local referral service. That is why the price is low and why you can walk away at any time. If you would rather own a site outright, that is a different deal, set out under other ways to buy.
- Is it really exclusive?
- Yes. One business per trade per area. While you have the blocked drains enquiries for a region, nobody else in blocked drains gets them. That is the main difference from a marketplace that sends the same job to several businesses.
- Do customers see my phone number?
- Yes. While you have a territory, the site names you as its recommended local business, with your phone number, a tap-to-call button on mobile, and your licence number where your trade needs one. The quote form is the other way in: every form enquiry is sent on to you. Right now form enquiries come to me first and I send them on; delivery straight to your phone is being built and is not live yet.
- Is the site connected to a business with a similar name?
- No. Each site is named for its region and its trade, for example a region name plus blocked drains. It is not connected with any business of a similar name, and every site says so in its footer.
- Who can hold a .com.au name like these?
- Every domain is held by XYD PTY LTD trading as Sent Your Way (ABN 56 680 576 694), an Australian company, which runs the local referral service each site describes. That is the basis auDA's licensing rules ask for. Domains are never transferred or handed over to the businesses the sites refer to.
- Why is it called Sent Your Way?
- Because that is the whole service. Someone in your area asks for a quote, and the enquiry is sent your way, and nobody else's. The site itself always stays with my company, as the .au licensing rules require, so the name describes what you get, not a website you are hiring.
Results and leaving.
- What if the enquiries are rubbish?
- Then stop. There is no lock-in, so you can cancel any time. Obvious spam is caught by a filter and quarantined, so it is never sent on to you. I would also rather know early: if the enquiries are the wrong kind of job, tell me and I will look at what the site is ranking for.
- How many enquiries will I get?
- I cannot promise a number and nobody honestly can. Search demand changes by suburb and season, and many of these sites are only weeks old. What I can show you before you start is the site's own record: how often it has appeared in Google and what it has produced so far.
- Do you guarantee rankings?
- No. No ranking, enquiry volume, AI mention or income is guaranteed. Each site is built the way I build my own, and you can see where it stands before you sign up.
- What happens if I leave?
- Your name, number and licence come off, the site stays up, and it is offered to the next business in your trade in that area. You keep every enquiry you were sent.